Notice history

Jun 2024

Jul 2024

Aug 2024

Operational

Jun 2024

Jul 2024

Aug 2024

Jun 2024

Jul 2024

Aug 2024

Jun 2024

Jul 2024

Aug 2024

Jun 2024

Jul 2024

Aug 2024

Jun 2024

Jul 2024

Aug 2024

Resolved
August 30, 2024 at 12:19 AM
Resolved
August 30, 2024 at 12:19 AM
Should be fixed.
Investigating
August 29, 2024 at 10:25 PM
Investigating
August 29, 2024 at 10:25 PM
We have been informed of access difficulties to some Node 2 services - we are currently investigating.

Resolved
August 20, 2024 at 1:48 PM
Resolved
August 20, 2024 at 1:48 PM
This incident has been resolved.
Identified
August 18, 2024 at 8:39 PM
Identified
August 18, 2024 at 8:39 PM
Our service provider has informed us of a network stability problem. Difficulties may be encountered when accessing Wan-Host services.
We are working with our supplier to get things back to normal as quickly as possible.

Resolved
August 18, 2024 at 8:34 PM
Resolved
August 18, 2024 at 8:34 PM
This incident has been resolved.
Monitoring
August 16, 2024 at 10:13 PM
Monitoring
August 16, 2024 at 10:13 PM
The problem has been identified. Users that are unable to see their services SHOULD contact us BEFORE the 23/08/2024.
Investigating
August 15, 2024 at 3:49 PM
Investigating
August 15, 2024 at 3:49 PM
We are currently investigating this incident.

Completed
August 04, 2024 at 5:10 PM
Completed
August 04, 2024 at 5:10 PM
The maintenance is completed. All our services are back online.
Update
August 03, 2024 at 10:12 PM
Update
August 03, 2024 at 10:12 PM
Our servers have been successfully installed in the datacenter. We are now making some changes to the network before going back online. Thank you for your patience.
In progress
August 02, 2024 at 8:21 PM
In progress
August 02, 2024 at 8:21 PM
Migration is already started on our side. We expect everything to be back to normal this weekend. We will keep you informed on this page.
Planned
August 02, 2024 at 8:17 PM
Planned
August 02, 2024 at 8:17 PM
Following the improvements made in July, we decided to move our servers to a professional datacenter to significantly improve stability. This is a complicated process that requires a relatively lengthy intervention. This maintenance is essential to allow Wan-Host to continue evolving.
Your support is greatly appreciated.

Resolved
August 02, 2024 at 8:17 PM
Resolved
August 02, 2024 at 8:17 PM
Incident moved to sever relocation maintenance.
Identified
August 01, 2024 at 3:13 PM
Identified
August 01, 2024 at 3:13 PM
We are currently experiencing a power cut. We're working with our supplier to get the power back on.

Resolved
July 26, 2024 at 11:47 PM
Resolved
July 26, 2024 at 11:47 PM
The issue has been resolved. Sorry for the inconvenience.
Identified
July 26, 2024 at 3:05 PM
Identified
July 26, 2024 at 3:05 PM
Some of our customers can experience 500 errors on our website. The problem is identified and will be soon fixed.

Resolved
July 23, 2024 at 3:39 PM
Resolved
July 23, 2024 at 3:39 PM
The incident with our provider is now resolved.
Monitoring
July 22, 2024 at 9:30 PM
Monitoring
July 22, 2024 at 9:30 PM
We implemented a fix and are currently monitoring the result.
Identified
July 22, 2024 at 3:13 PM
Identified
July 22, 2024 at 3:13 PM
Because of a technical incident with our service provider, our network is no longer available. A technical intervention is required and will be performed tomorrow morning to resolve the problem. Our customers will be compensated.

Resolved
July 14, 2024 at 1:21 PM
Resolved
July 14, 2024 at 1:21 PM
Filters were applied and the attack is now mitigated.
Identified
July 14, 2024 at 11:21 AM
Identified
July 14, 2024 at 11:21 AM
We are currently facing a DDOS attack. We are working with our network provider to resolve the incident.

Resolved
June 12, 2024 at 7:00 PM
Resolved
June 12, 2024 at 7:00 PM
Maintenance will be required to resolve latency problems on node 01. Your service will therefore be unavailable from 9pm.

Jun 2024 to Aug 2024

Wan-Host - Notice history